Northeast Animal Shelter is an exciting and rewarding place to volunteer and work.

 

 

DEVELOPMENT COORDINATOR

 

Northeast Animal Shelter, located in Salem, MA, has created this new full-time position to assist the Development Director by performing the day-to-day tasks associated with the Shelter’s gift processing and donor services activities.

 

The Development Coordinator is responsible for gift and donor data entry and acknowledgment, and serves as the donor services contact for fundraising related issues. This position provides administrative support to the Development Director, oversees the shelter’s Naming Opportunities program, and performs other tasks relevant to the development department.

 

Key Responsibilities:

  • Gift processing and database maintenance:
    • Opens mail, deposits and scans checks, runs credit card donations, prepares batch reports, and other related tasks as needed
    • Enters donations into the Shelter’s CRM database in a timely manner. Alerts Director of Development of high dollar and other special donations
    • Reviews weekly gift files, generates acknowledgement letters for all gifts and ensures they are sent in a timely manner. Prepares customized letters for high dollar gifts.
    • Responsible for ongoing maintenance of database system; ensures database hygiene by monitoring and clearing out problematic records and gifts on a regular basis
    • Monitors donations made online and troubleshoots/provides follow up support as needed
  • Donor services:
    • Handles general gift related calls and emails and notifies Development Director of situations requiring his/her attention
    • Documents and tracks donor communications and actions to conclusion
  • Oversees the Shelter’s Naming Opportunities program
  • Oversees internal mailings and coordinates volunteers as needed
  • Serves as NEAS representative at events and other fundraising opportunities

 

Skills and Attributes:

  • Strong customer service skills
  • Ability to work well as part of a team as well as independently
  • Excellent administrative and organizational skills
  • Strong verbal and written communication skills
  • Attention to detail and ability to multi-task and set priorities
  • Strong computer skills (Word, Excel, mail merge, etc) and ability to learn new programs quickly
  • Ability to keep information confidential
  • Familiarity with donor databases (CRM’s) preferred

 

Qualifications and Education:

  • Associate’s degree required, bachelor’s degree preferred
  • Prior fundraising/development experience preferred
  • Valid driver’s license and reliable transportation as this work requires travel to the shelter, retail establishments, events, and the ability to transport mail and purchases.

 

 

Northeast Animal Shelter is an Equal Opportunity Employer

Job Type: Full-time

 

 

ANIMAL WELFARE SPECIALISTS

(Two full-time openings)

NEAS has created two new positions (full-time/40 hours a week) to train and work in both the Animal Care Department and the Adoptions Department with overlap/integration into the Behavior Department as well. In Animal Care, this position will provide the best quality care for dogs and cats which includes, but is not limited to: feeding, exercising, cleaning, bathing, socializing, enrichment, training, behavior observations and health/welfare monitoring. In Adoptions, this position will facilitate adoptions by matchmaking animals with prospective adopters while providing exceptional customer service. Counselors use a conversation based approach with a goal of identifying the best possible outcome for the person and the animal.

Specialists will have a weekly schedule, knowing in advance their daily assignment with the Shelter reserving the right to re-assign if there are staffing fluctuations/emergencies.

 

Requirements for the position:

  • Minimum of a High School Diploma or GED
  • Two years of customer service experience (animal related and/or non-profit setting preferred)
  • Must work well with the public, including children, persons of varied racial, ethnic, cultural, socio-economic backgrounds, sexual preference/orientation, and with individuals who are differently abled
  • Must possess a positive demeanor, demonstrate strong verbal and written communication skills, and have the ability to work well both as part of a team and independently
  • Must have excellent administrative skills, be highly organized, motivated and work well under pressure
  • Must be computer proficient, including having a working knowledge of Microsoft Office Programs and the ability to learn new programs quickly
  • Ability to work evenings, weekends, and holidays as needed
  • Ability to exercise discretion and keep information confidential
  • Use good judgment and present oneself in a professional manner at all times
  • Consistently and reliably report for scheduled shifts on time
  • Must be able to lift 50 lbs.

 

 

VOLUNTEERS

ANIMAL CARE VOLUNTEER

Animal Care Volunteers will support staff in caring for both dogs and cats for all daily needs. In addition to caring for animals, the Animal Care Volunteer may be required to assist in other tasks as set forth by the Animal Care Manager, Animal Care Supervisors, other members of management, or the Volunteer Manager. These tasks may include laundry, dishes, and cleaning.

Requirements for the position:

  • Must be 16 years of age with a permit to volunteer
  • Ability to work well and communicate effectively with staff, volunteers, and potentially guests in an empathetic and supportive manner
  • Ability to be judgement free in challenging or emotional situations
  • Ability to multitask and prioritize in a fast paced, high stress environment
  • Consistently and reliably report for scheduled shifts on time
  • Must be able to lift 30 lbs.

CLINIC ASSISTANT VOLUNTEER

Clinic Assistant Volunteers will support clinic staff in basic medical care and data entry. These jobs can include: pet intake, health assessments, restraining pets for procedures, transport pets to the vet, help with daily meds, and more. Clinic Assistant Volunteers may also be required to assist in general animal care duties. In addition to the previously mentioned tasks, Clinic Assistant Volunteers may be required to assist in other responsibilities as set forth by the Clinic Manager, Veterinarians, or the Volunteer Manager.

Requirements for the position:

  • Must be 18 years of age
  • Must have basic understanding of medical terminology and medical procedures.
  • Must be willing and able to follow all isolation (ISO) protocols regarding PPE (personal protective equipment) and potential for cross contamination
  • Ability to work well and communicate effectively with staff, volunteers, and potentially guests in an empathetic and supportive manner
  • Ability to be judgement free in challenging or emotional situations
  • Ability to multitask and prioritize in a fast paced, high stress environment
  • Consistently and reliably report for scheduled shifts on time
  • Must be able to lift 50 lbs. and stand for 4 hours
  • Must be able to restrain both small and large dogs/cats that may be fractious
  • “Advanced” Clinic Volunteers that have the appropriate training may be asked to assist in the surgical suite

FEEDING VOLUNTEER

Feeding Volunteers will assist the Animal Care Staff in preparing meals for all the pets at NEAS. In addition to meal prep, Feeding Volunteers may be required to assist in other tasks as set forth by the Animal Care Manager, Animal Care Supervisors, or Clinic Staff.

Requirements for the position:

  • Must be 16 years of age with a permit to volunteer
  • Able to read food reports and understanding specific feeding instructions
  • Able to measure and mix appropriate portions
  • Ability to work well and communicate effectively with staff, volunteers, and potentially guests in an empathetic and supportive manner
  • Ability to be judgement free in challenging or emotional situations
  • Ability to multitask and prioritize in a fast paced, high stress environment
  • Consistently and reliably report for scheduled shifts on time
  • Carrying bags of dog/cat food up to 50 lbs and stand for 2-3 hours at a time

**Northeast Animal Shelter is an equal opportunity employer. We maintain a drug-free/smoke-free workplace, and we perform a background check prior to employment. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. 

 

To apply for an open position, please fill out the Employment Application.

To apply for an open volunteer position, please fill out the Volunteer application.